Phillip Ikenna Chikezie

Experienced Administrative Support & Workflow Coordinator
Lagos, NG.

About

Highly detail-oriented and experienced Administrative Support professional with over 8 years of demonstrated expertise in optimizing clerical and administrative operations. Proven ability to streamline information management, enhance workflow efficiency, and provide comprehensive support for organizational objectives. Adept at leveraging strong ICT skills to manage complex filing systems, coordinate critical documentation, and ensure seamless communication within dynamic environments, committed to principles of integrity and diversity.

Work

Goodnews Embassy Nigeria
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Secretary / Administrative Staff

Abuja, Federal Capital Territory, Nigeria

Summary

Provided comprehensive secretarial and administrative support, ensuring efficient daily operations and effective communication for Goodnews Embassy Nigeria.

Highlights

Managed all incoming and outgoing mail and electronic correspondence, ensuring accurate tracking and timely distribution across departments.

Maintained and updated comprehensive manual and electronic filing systems daily, improving document accessibility and organizational efficiency.

Compiled and presented weekly and monthly summary reports on staff attendance, providing key data for management review and decision-making.

Administered staff leave rosters and ensured meticulous record-keeping, supporting efficient workforce planning and resource allocation.

Prepared and organized essential documents for numerous workshops and meetings, ensuring all materials were ready for effective presentations and contributing to successful event execution.

Sonic Incorporated Ventures
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Administrative Support & Workflow Coordinator

Calabar, Cross River State, Nigeria

Summary

Orchestrated comprehensive administrative and workflow support, ensuring efficient information management and operational continuity within Sonic Incorporated Ventures.

Highlights

Streamlined mail and correspondence management, ensuring timely recording, organization, and dispatch of over 100 communications weekly.

Managed and updated critical manual and electronic filing systems, achieving 99% data accuracy and enhancing document retrieval efficiency.

Developed and maintained robust workflow processes, generating weekly and monthly attendance reports that informed strategic HR decisions.

Contributed to the accurate management of staff leave rosters, minimizing scheduling conflicts and supporting seamless team operations.

Produced and organized essential documentation for over 15 meetings and workshops monthly, ensuring materials were prepared accurately and on schedule.

Education

Schull Technologies
Lagos, Lagos State, Nigeria

Certificate

Product Management

Juli Comprehensive College
Lagos, Lagos State, Nigeria

West African Senior School Certificate (WASSCE)

General Studies

Languages

English

Skills

Mail & Document Management

Recording and dispatching of incoming/outgoing mail, Physical mail, SAP ECM Module, Document preparation, Photocopying, Scanning, Printing, Arrangement.

Filing & Record Keeping

Manual filing system management, Electronic filing system management, Accurate records maintenance.

Administrative Support

Staff attendance register management, Leave roster management, Office procedures, Clerical tasks, Office operations.

Software Proficiency

Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, ICT systems, Office software systems.

Communication

Strong written communication, Strong verbal communication, English.

Organizational Skills

Organisation, Time management, Attention to detail, Multitasking, Team coordination, Multicultural environment.

References

Emmanuel Osi

Regional Director, Goodnews Embassy Abuja, Nigeria. samlexx97@gmail.com, +2349129957303

Ikona Pauline Liman

H/R, Sonic Incorporated Ventures Calabar, Nigeria. ikonapauline@gmail.com, +2348103486969